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Learn everything you need to know about Customer Engagement, from the latest trends and strategies to innovative marketing insights.

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featured blog |
Insights

Omnichannel evolution: Expert insights on AI, data, and 2025 trends

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Featured blog

Insights

Omnichannel evolution: Expert insights on AI, data, and 2025 trends

read more
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Blog
Omnichannel Marketing

Omnichannel evolution: Expert insights on AI, data, and 2025 trends

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Blog
Engagement
a

Elevating your student engagement: The RCS advantage

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Blog
Engagement
a

From manual to magical: Transforming customer journeys with workflow automation

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Blog
Engagement

Customer experience nightmares that will leave you in a fright (and ways to solve them!)

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Blog
SMS
a

RCS on the rise: What Google and other UK engagement leaders are learning

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Blog
SMS

From inbox to SMS: Why brands are prioritising text messaging [stats & figures]

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Blog
Engagement

CDP success: Leveraging data for personalisation and engagement

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Blog
Personalisation

Strategic insights: How to leverage marketing personalisation

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Blog
SMS

RCS and the future of mobile messaging: What you need to know

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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Webinar
Engagement

NDIS - Evolving to a client focused experience

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Webinar
Engagement
a

Revolutionising student engagement

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Webinar
Engagement

Deliver tailored subscription experiences

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Webinar
Personalisation

Utilising SMS to harness the power of personalisation

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Webinar
Engagement

The subscriber experience

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Webinar
Retention

Learn how to win and increase customer lifetime value

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Webinar
Engagement

Transform your digital strategy to increase student admissions & retention

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Webinar
Retention

Driving business growth and revenue

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Webinar
Omnichannel Marketing
a

The importance of customer communication and winning strategies

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Customer Story
Engagement
a

UniSA’s Australian Centre for Business Growth transforms its CEO engagement with Pendula

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Customer Story
Engagement

Debt Busters switches to Pendula to balance real, but sensitive conversations

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Customer Story
Engagement

amaysim leverage Pendula for a more efficient and effective marketing tech stack

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Customer Story
Engagement

Cancer Council Tasmania optimises customer service and engagement with Pendula

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Customer Story
Engagement
a

MCI Institute increases student success and satisfaction by leveraging Pendula for real-time engagement

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Podcast
Engagement
a

Executive Insights with Rob Price, Fresh Clinics

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Video
Product Updates
a

Introduction to Message Nodes

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Video
Product Updates

Feedback Survey

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Video
Product Updates

Get Route: Pendula Powerup

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The Convo is your essential source for the latest in Customer Experience, Engagement, and Marketing, delivering fresh insights and resources straight to your inbox.