Experience & Workflow studio

Automate conversations with a workflow builder that defies limits

The heart of next-gen customer engagement and retention.
With Pendula's workflow studio the only limits are the boundaries of your creative thinking.

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Experience & Workflow studio

Automate conversations with a workflow builder that defies limits

With Pendula's workflow studio, the only limits are the boundaries of your creative thinking.

ASK US HOW

THE TRIGGER

Start a meaningful conversation

Select a data source to identify the moments that actually matter to your customers:

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Use simple drag and drop UI to build seamless journeys as creative as your imagination will allow

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Connect to any internal or external data source at any point in the flow

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PLAY

Effortless integrations

Connect to anywhere, and everywhere, in real-time — all while communicating with your customers

Get a 360 degree view of your customer and automate tailored conversations leveraging data from any source at any point in the journey:

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Multi-source data integrations

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Dynamic conversations

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Real-time communications

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PLAY

Real-time segmentation

Segment your audience based on their responses, in real time

Identify advocates or at-risk customers based on past or real-time behaviours. Build micro-segments around recency, frequency and value with ease:

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Hyper-personalised experiences

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Real-time response

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Scalable solutions

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PLAY

MULTICHANNEL CUSTOMER ENGAGEMENT

Be where your customers are, and connect with them on the channels they use the most

Expand your reach and deliver a full omnichannel experience by leveraging a broader channel mix:

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Create bespoke customer adventures, at scale

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Seamless, integrated experiences

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Add channels into your flow by simply dropping them onto the canvas

See engagement hub

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PLAY

ADVANCED HYPER-PERSONALISATION

Accurate relevance and meaningful context, every single time

Effortlessly personalise communications with real-time data from any system and deliver truly 1:1 experiences based on demographics, or past behavioural data accelerating purchases:

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Seamless personalisation

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Instant, unified data integration

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Contextual, personalised experiences like never before

See intelligence suite

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Intelligent customer journeys

Inject game-changing intelligence into your customer journeys at an individual level

Write natural language directives and let Pendula do the heavy lifting so you can get back to what you do best, being creative and getting results:

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No coding required

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Optimised results

SEE INTEGRATIONS

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Seamless journey modifications

Edit, pause or stop journeys without interrupting the customer experience

Update and refine customer journeys without you or your customers missing a beat, with advanced management capabilities on the spot:

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Non-disruptive edits

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On-the-fly iterations

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Constant optimisation

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PLAY

Discover Pendula’s workflow automation software

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At Pendula, we believe every customer interaction can drive deeper connections and lasting loyalty. With our workflow automation platform, the possibilities are limitless. Imagine automating personalised conversations that engage your customers exactly when and where they need it, all while simplifying complex processes for your team.

Our next-generation platform empowers you to easily design intelligent workflows, combining a user-friendly drag-and-drop interface with real-time data and advanced AI insights. Say goodbye to rigid systems and hello to dynamic, adaptable engagement strategies that truly resonate with your audience.

Pendula is more than a solution — it’s a partnership. We’re committed to helping you retain your customers through innovative, two-way, impactful and effortless communication.

Take the first step toward redefining customer engagement with our workflow automation tool. Let Pendula help you turn conversations into meaningful connections. Discover the power of intelligent workflows today — because your customers deserve nothing less.