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SMS Messaging

Easily send SMS experiences that convert and delight

Deliver dynamic, personalised two-way conversations that boost mobile revenue, unify your digital channels and foster brand loyalty.

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Two-way messaging

Enable interactive communication where customers can not only receive messages but also respond, driving engagement.

Cross-channel journey orchestration

Keep the customer at the centre of every experience by building seamless flows that integrate with email, RCS and more.

Global coverage

With support in 140+ countries, Pendula enables businesses to use a single number for seamless communication, simplifying accessibility for customers worldwide.
Enhance customer experience

Create personalised, targeted SMS that drive results

Leverage personalisation features to use the right information during communications, ensuring that each interaction is meaningful. Use our merge field selector to seamlessly integrate personalised data into your messaging flows.

Manage replies at scale

Automation and escalation made easy

Respond swiftly to urgent customer conversations with ease via SMS. You can choose to communicate with your customers one-to-one, via the Pendula Console at any time, or leverage our Intelligence Suite to build flows that escalate critical cases seamlessly with sentiment analysis.

Build brand loyalty

Contextually aware replies, every time

Global keyword limits and crossed-wires are a thing of the past. Use as many instances of the same keyword, across all of your journeys, assuring that customer replies will always follow the right path and be understood in context of the conversation - improving experience and driving loyalty.

Improve Engagement Rates

Boost interactions through real-time messaging

Facilitate real-time, two-way conversations that foster greater customer interaction and build engagement. Whether you're providing updates or gathering feedback, our SMS solutions ensure your message reaches your audience instantly and effectively, driving stronger connections and better engagement outcomes.

Check our FAQ

What is an SMS marketing platform?
What is a business SMS?
How can I send bulk SMS at once?
How do I automate SMS sending?
What is best practice when sending SMS?

View our resources

webinar

Utilising SMS to harness the power of personalisation

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blog

From inbox to SMS: Why brands are prioritising text messaging [stats & figures]

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blog

Don’t sleep on SMS! Why texts are the underdog of the electronic messaging world

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Unlock the next gen of customer conversations today

Chat with our team today for a custom demo and start integrating SMS into your customer engagement strategy.

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Over 150M customer conversations have started with Pendula. Are you ready to start yours?

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