Pendula for education

Seamlessly automated student engagement and communication

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Student interacting with a Pendula powered 2-way SMS conversation

global Leaders in education use Pendula

The challenges







Low student engagement resulting in increased student dropout rates.

Lack of insight or access to relevant engagement data across the entire student lifecycle.

Student management systems lack relevant communication tools and functionality.

The winning approach for education institutions







Focusing on improving student engagement and reducing churn through a personalised and integrated student experience.

Solving isolated marketing technology stack issues by improving the quick launch of marketing initiatives and swift communication with students.

Through our comprehensive student engagement platform, Pendula offers visibility throughout the student lifecycle to access vital student engagement data.

The impact

Pendula works with a number of leading education organisations and institutions. The results speak for themselves:

0%

login rates from students, compared to a market average of 25%

0%

increase in active users for new enrolments

3x

increase in connections with students

The challenges



Low student engagement resulting in increased student dropout rates.



Lack of insight or access to relevant engagement data across the entire student lifecycle.



Student management systems lack relevant communication tools and functionality.

The winning approach for education institutions



Focusing on improving student engagement and reducing churn through a personalised and integrated student experience.



Solving isolated marketing technology stack issues by improving the quick launch of marketing initiatives and swift communication with students.



Through our comprehensive student engagement platform, Pendula offers visibility throughout the student lifecycle to access vital student engagement data.

The impact

Pendula works with a number of leading education organisations and institutions. The results speak for themselves:

82%

login rates from students, compared to a market average of 25%

35%

increase in active users for new enrolments

3x

increase in connections with students

Show up for your student community with meaningful, personalised communication.
‍
Connect with existing records from your Student Management System and CRM to configure powerful, automated conversations and workflows based on any data point, from any system.

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Student onboarding

Welcome students as valued individuals, at scale. Set up hyper-personalised, two way messages that feel like 1-1 conversations, and ensure you set them up for success.

Student interacting with a Pendula powered 2-way SMS conversation about a university Open Day

Pendula can interact with students on the channels that they prefer.

Meet students where they already are

Centralised communications across channels that students actually use such as SMS, WhatsApp, email and Facebook Messenger.

Timely communications

Set up simple and dynamic workflows automating relevant offers and helpful reminders to reach your students, right when they need them most.

Example Pendula student flow, delivering personalised exam reminder messages.

Pendula student sentiment flows can be triggered at moments that matter to your institution.

Understand your students

Stay close to what your students want and identify areas for improvement by setting up consistent pulse checks and feedback via SMS.

Seamless delivery of exam results

Make results regularly accessible via SMS, and redirect students to relevant links.

Pendula powered SMS can include subject and/or exam results.

How our education providers use Pendula

customer story

University of South Australia

UniSA’s Australian Centre for Business Growth transforms its CEO engagement with Pendula.

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Cloudwerx and MCI Institute

Transform your digital strategy to increase student admissions & retention.

customer story

Bestchance

Bestchance processes more enrolments and streamlines support services with two-way automation.

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“The ability to personalise messaging through Pendula has not only provided students with a more genuine and authentic student experience, eliminating the need for long phone calls or regular emails, but it has enabled MCI Institute to scale without the need for additional headcount.”

Jenna Baskin, MCI

read the case study

Two students engaging with a Pendula powered SMS

Key benefits for the student lifecycle



Facilitate superior student experience with macro and micro views of your student journey.



Streamline urgent communications directly to students’ hands.



Create a unique experience and celebrate key moments with students.



Save time and money by reducing manual tasks.

Experience Pendula for yourself

See what the conversation could look like between your customer and your business, via SMS on your phone.

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Flow examples

Check out the relevant journey templates you can set up with Pendula



Student intake pack

Welcome new students and provide them with key onboarding information.



Student readiness survey

Contact students to determine how ready they feel for study, and what assistance they feel they need to support them.



Repeat absence

Reach out to a student if they have been absent from multiple classes. Offer access to helpful resources or the opportunity to request a call with the student support team.