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Learn everything you need to know about Customer Engagement, from the latest trends and strategies to innovative marketing insights.

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featured blog |
Insights

Omnichannel evolution: Expert insights on AI, data, and 2025 trends

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Featured blog

Insights

Omnichannel evolution: Expert insights on AI, data, and 2025 trends

read more
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Blog
Omnichannel Marketing

Why automated multichannel marketing is key for customer retention in 2024

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Blog
SMS

Don’t sleep on SMS! Why texts are the underdog of the electronic messaging world

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Blog
Retention

Student Retention in 2024: A Modern Ghost Story

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Blog
Retention

The benefits of a high customer retention rate for customer growth and loyalty

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Blog
Retention

10 customer retention strategies for 2023 and beyond

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Blog
Retention

Proactive retention to drive growth in an economic downturn

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Blog
Retention

Extend the retail holiday season with 2-way proactive customer retention

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Blog
Retention

Businesses focused on customer retention will survive an economic downturn

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Blog
SMS

This is why 78% of customers would rather you gave them options for customer service

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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eBook
Engagement

Customer Engagement 101: How to Retain, Engage and Delight the Modern Customer

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Webinar
Engagement

NDIS - Evolving to a client focused experience

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Webinar
Engagement
a

Revolutionising student engagement

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Webinar
Engagement

Deliver tailored subscription experiences

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Webinar
Personalisation

Utilising SMS to harness the power of personalisation

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Webinar
Engagement

The subscriber experience

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Webinar
Retention

Learn how to win and increase customer lifetime value

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Webinar
Engagement

Transform your digital strategy to increase student admissions & retention

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Webinar
Retention

Driving business growth and revenue

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Webinar
Omnichannel Marketing
a

The importance of customer communication and winning strategies

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Customer Story
Engagement
a

UniSA’s Australian Centre for Business Growth transforms its CEO engagement with Pendula

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Customer Story
Engagement

Debt Busters switches to Pendula to balance real, but sensitive conversations

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Customer Story
Engagement

amaysim leverage Pendula for a more efficient and effective marketing tech stack

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Customer Story
Engagement

Cancer Council Tasmania optimises customer service and engagement with Pendula

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Customer Story
Engagement
a

MCI Institute increases student success and satisfaction by leveraging Pendula for real-time engagement

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Podcast
Engagement
a

Executive Insights with Rob Price, Fresh Clinics

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Video
Product Updates
a

Introduction to Message Nodes

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Video
Product Updates

Feedback Survey

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Video
Product Updates

Get Route: Pendula Powerup

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The Convo is your essential source for the latest in Customer Experience, Engagement, and Marketing, delivering fresh insights and resources straight to your inbox.