Postgraduate Offer Management

This template can be used for communicating postgraduate course offers to eligible students and capturing their intent to study. It provides an easy way to capture responses, enabling admin teams to plan their efforts.

Setup guide

To apply this template in Pendula, simply select a scheduled flow and set this to run as a once-off, we generally recommend sometime between 9am-12pm. This means that when it is scheduled to send, it will only pick up the relevant student records based on the criteria specified below:

Student Status <selector>equals<selector> 'current' or 'active'
Course Type <selector>equals<selector> <description> (if you would like to segment in/out students from certain types of courses from receiving the reminder)
GPA Score <selector>is greater than or equals<selector> <value> (or whatever best represents this)
You'll need to ensure you have placeholder field for capturing student intent

What's the difference?

Broadcast

Send offer

Conversation

Send offer
Capture intent by enabling responses
Confirm intent

Pendula flow

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

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Inbound reply

Suggested Keywords:

Yes, Yeah, Y, Sure

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Field update

Field = Intention

Operator = equals

Value = Yes

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Outbound SMS

Suggested Copy:

Thanks for confirming your intention {{FirstName}}, we'll have one of our friendly team followup with you directly

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

‍

Inbound reply

Suggested Keywords:

Not sure; maybe, unsure

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Field update

Field = Intention

Operator = equals

Value = Unsure

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Outbound SMS

Suggested Copy:

Thanks for confirming your intention {{FirstName}}, we'll have one of our friendly team followup with you directly

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, As a high achiever, you're eligible to take your studies further with a Masters in {{CourseName}}. If you are interested, please respond YES, UNSURE or NO.

‍

Inbound reply

Suggested Keywords:

No, Nope, N

‍

Field update

Field = Intention

Operator = equals

Value = No

‍

Outbound SMS

Suggested Copy:

Thanks for letting us know you're not interested in a postgraduate study {{FirstName}}. Best of luck for the future

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flow templates

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Education

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Key Date communications

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Postgraduate Offer Management

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flow templates

Postgraduate Offer Management

Setup guide

What's the difference?

Broadcast

Conversation

Pendula flow

Outbound SMS

Inbound reply

Field update

Outbound SMS

Outbound SMS

Inbound reply

Field update

Outbound SMS

Outbound SMS

Inbound reply

Field update

Outbound SMS

trusted companies use pendula

Over 150M customer conversations have started with Pendula. Are you ready to start yours?

Say hello to more customer conversations (and us!)

The next-gen customer engagement platform