This template can be used for providing offers to clients for other services they may be interested in. It allows you to target offers based on funding balances and capture a clients interest by enabling them to reply.
To apply this template in Pendula, simply select a scheduled flow and set this to run as a once-off. This means that when you set the send date and time, it will only pick up the relevant clients based on the criteria specified below:
Suggested Copy:
Hi {{FirstName}}, Your service agreement is coming up for expiry soon and we noticed that you still have funding remaining on your balance. We have some other great services that might interest you, such as.... Reply YES to this if you'd like to discuss your options with our friendly team
Suggested Keywords:
Yes; Y; Yep; Sure, Interested, Call, Help
Field = Call Request
Operator = equals
Value = TRUE
Suggested Copy:
Thanks {{FirstName}}, we'll have once of our team reach out and discuss your options