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First name

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Mobile

Company email

Company name

By providing your information, you confirm that you agree to the storing and processing of your personal information by Pendula as described in the Privacy Collection Statement.
thank you.

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Try it now

First name

Last name

Mobile

Company email

Company name

By providing your information, you confirm that you agree to the storing and processing of your personal information by Pendula as described in the Privacy Collection Statement.
thank you.

Your submission has been received!

Something went wrong while submitting the form.
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flow templates
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Education
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Key Date communications
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COVID-19 Screening
flow templates

COVID-19 Screening

This template can be used for screening students in anticipation of returning to face-to-face learning. This could be something sent prior to semester start dates, events or in general to minimise the risk of spread.

Setup guide

To apply this template in Pendula, simply select a scheduled flow and depending on how often you'd like this to be sent, set this to run on either a recurring frequency or as a once-off. We generally recommend sometime between 9am-12pm. This means that when it is triggered to run, it will send to all student records based on the criteria specified below:

  • Student Status <selector>equals</selector> 'current' or 'active'
  • Campus <selector>equals</selector> <name> (if you would like to segment in/out students from certain campuses)
  • You'll need to ensure you have placeholder field for capturing responses

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What's the difference?

Broadcast
  • Send screening question
Conversation
  • Send screening question
  • Enable response

Pendula flow

'Yes' Path
'No' Path

Outbound SMS

Suggested Copy:

Hi {{FirstName}}, In order to minimise the spread of COVID-19, please respond YES if you ANY of the following apply to you. Alternatively reply NO

  1. Do you have a fever or Respiratory Symptoms?
  2. Have you been identified as a close contact with someone who has tested Positive to COVID-19?
  3. Have you returned from Overseas in the last 14 days?
  4. Are you awaiting a COVID-19 swab result?

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Inbound reply

Suggested Keywords:

Yes; yeah; Y

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Field update

Field = COVID-19 Screening

Operator = equals

Value = Positive reply

Outbound SMS

Suggested Copy:

Thanks for informing us {{FirstName}}, a member of our team will be in touch shortly to discuss. Please DO NOT return to campus in the meantime.

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‍Outbound SMS

Suggested Copy:

Hi {{FirstName}},In order to minimise the spread of COVID-19, please respond YES if you ANY of the following apply to you. Alternatively reply NO

  1. Do you have a fever or Respiratory Symptoms?
  2. Have you been identified as a close contact with someone who has tested Positive to COVID-19?
  3. Have you returned from Overseas in the last 14 days?
  4. Are you awaiting a COVID-19 swab result?

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Inbound reply

Suggested Keywords:

No; nope; N

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Field update

Field = COVID-19 Screening

Operator = equals

Value = Negative reply

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Outbound SMS

Suggested Copy:

Thank's {{FirstName}}, by replying you're helping us keep your fellow student safe

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