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On-demand webinar

Practical AI: Where and how does it fit in your customer journey?

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Summary

This webinar will explore how artificial intelligence can be seamlessly integrated into various stages of the customer journey to enhance engagement and personalisation. Our industry experts will share real-world examples and actionable strategies for leveraging AI to optimise customer interactions and drive business growth.

Key topics to be discussed:
  • The AI revolution: Discover how AI is transforming customer experiences and boosting growth.
  • Game-changing tools: From real-time sentiment analysis to personalised engagement, learn about the different strategies you can use with AI.
  • Responsible AI: Uncover the ways you can ensure transparency and strong governance with your AI toolkit.
Who should watch?

This webinar is specifically designed for leaders in Marketing and Customer Experience (CX) who are eager to stay ahead of the trends and drive innovation in their strategies. Don't miss the opportunity to gain expert insights and prepare your organisation for the next evolution of customer engagement.

transcript
Webinar

This webinar will explore how artificial intelligence can be seamlessly integrated into various stages of the customer journey to enhance engagement and personalisation. Our industry experts will share real-world examples and actionable strategies for leveraging AI to optimise customer interactions and drive business growth.

Key topics to be discussed:
  • The AI revolution: Discover how AI is transforming customer experiences and boosting growth.
  • Game-changing tools: From real-time sentiment analysis to personalised engagement, learn about the different strategies you can use with AI.
  • Responsible AI: Uncover the ways you can ensure transparency and strong governance with your AI toolkit.
Who should watch?

This webinar is specifically designed for leaders in Marketing and Customer Experience (CX) who are eager to stay ahead of the trends and drive innovation in their strategies. Don't miss the opportunity to gain expert insights and prepare your organisation for the next evolution of customer engagement.

Download now

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The transcript for our webinar is also available to view below:

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Webinar

This webinar will explore how artificial intelligence can be seamlessly integrated into various stages of the customer journey to enhance engagement and personalisation. Our industry experts will share real-world examples and actionable strategies for leveraging AI to optimise customer interactions and drive business growth.

Key topics to be discussed:
  • The AI revolution: Discover how AI is transforming customer experiences and boosting growth.
  • Game-changing tools: From real-time sentiment analysis to personalised engagement, learn about the different strategies you can use with AI.
  • Responsible AI: Uncover the ways you can ensure transparency and strong governance with your AI toolkit.
Who should watch?

This webinar is specifically designed for leaders in Marketing and Customer Experience (CX) who are eager to stay ahead of the trends and drive innovation in their strategies. Don't miss the opportunity to gain expert insights and prepare your organisation for the next evolution of customer engagement.

The Panel

Michael Lansdown

Director CX, amaysim

Brad Hoyle

Operational Excellence Manager, BizCover

Angel Cheung

Product Designer, Pendula

The Speakers

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Hosted by

Michael Lansdown

Director CX, amaysim

Brad Hoyle

Operational Excellence Manager, BizCover

Angel Cheung

Product Designer, Pendula

The Panel

Michael Lansdown

Director CX, amaysim

Brad Hoyle

Operational Excellence Manager, BizCover

Angel Cheung

Product Designer, Pendula

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