The next-gen customer engagement platform

Engage, retain and delight modern customers, at scale.

Powering engagement for leading brands

CUSTOMER ENGAGEMENT PLATFORM

Conversations that power innovative customer engagement

The next-generation customer engagement platform

see our workflow studio

TOOLS THAT INSPIRE INNOVATION

Technology that can go as fast as you can

Intuitive drag and drop functionality that will empower teams to do their best work

see our integrations

JOYFUL CUSTOMER EXPERIENCES

Reach your customers at scale, and listen to them too

Create two-way conversations and act on them intelligently with real-time data

see our engagement hub

DEFY LIMITS, UNLEASH POSSIBILITIES

Say goodbye to siloed data and limiting technology

Harness the power of AI to activate your entire data stack

see our intelligence suite see our integrations

"Pendula has enabled us to be able to send out automated and personalised SMS campaigns based on customer behaviour and different stages through the customer journey. So easy to use with their drag-and-drop functionality."

STEPH Collis, Head of marketing

"As a business, we'd come to the conclusion that we needed to be wowing our customers all the time, and Pendula is a tool that directly meets that need. It was a customer-driven initiative and we're seeing customer results."

brad hoyle, operational excellence manager

"Pendula is simply amazing: easy, highly customisable, and ready to connect to external platforms and CRMs. Support is always ready to jump into action quickly when we have any doubts. No issues!"

Leo Di muccio, Salesforce Administrator

“We chose to manage our customer engagement strategy with Pendula because the team weren't afraid to challenge us and our ideas, in order to better achieve our goals.”

Mark Fazio, Co-ceo

"Top notch customer service! Every time we had a question, our representative has been incredibly responsive and friendly. Plus, Pendula has proven to be a reliable and user-friendly platform, making it much easier to keep our customer communications organised and consistent."

Paula Tomovic, Salesforce Admin

"Pendula is a powerful engagement tool that has boosted our client communication effectiveness, ensuring the right message reaches the right audience at the perfect time, significantly improving our engagement rates."

monica Tolentino, Head of Client Experience

"Pendula is very reliable for timely customer communications and gives us the ability for two-way personal comms with agents. And if something isn't quite right, you know you'll be backed and supported in a timely manner by quality people. Peace of mind is important."

leigh Grigaliunas, Salesforce Functional Consultant





read customer stories

How we help

Proven results to deliver value quickly and consistently

boost revenue

64%

increase in upsells per user

Grow Loyalty

25%

decrease in churn rates

Optimise Onboarding

50%

decrease in supports calls

Elevate Experiences

69%

increase in customer satisfaction

Pendula in the News

News

Pendula appoints Matty Sirois as new marketing director, eyes ANZ, UK expansion

News

Sydney-based Pendula raises $14.5 million to expand into Asia & Europe

News

Pendula wins Gold at the Better Future Design Awards

FAQs

Elevate your customer engagement strategy

With Pendula, customer engagement isn’t just a function — it’s a competitive advantage. Our next-generation platform empowers your business to deliver personalised, dynamic experiences that drive loyalty and growth.  

Start your journey with Pendula today. Let’s redefine how you connect with your customers and set a new standard for engagement excellence.

get started