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The next-gen customer engagement platform

Engage, retain and delight modern customers, at scale.
Powering engagement for leading brands
CUSTOMER ENGAGEMENT PLATFORM

Conversations that power innovative customer engagement

The next-generation customer engagement platform
see our workflow studio
pendula workflow studio
sms merge fields
TOOLS THAT INSPIRE INNOVATION

Technology that can go as fast as you can

Intuitive drag and drop functionality that will empower teams to do their best work
see our integrations
JOYFUL CUSTOMER EXPERIENCES

Reach your customers at scale, and listen to them too

Create two-way conversations and act on them intelligently with real-time data
see our engagement hub
two way communication
sms utilising AI features
DEFY LIMITS, UNLEASH POSSIBILITIES

Say goodbye to siloed data and limiting technology

Harness the power of AI to activate your entire data stack

"As a business, we'd come to the conclusion that we needed to be wowing our customers all the time, and Pendula is a tool that directly meets that need. It was a customer-driven initiative and we're seeing customer results."

brad hoyle, operational excellence manager

"Pendula has enabled us to be able to send out automated and personalised SMS campaigns based on customer behaviour and different stages through the customer journey. So easy to use with their drag-and-drop functionality."

STEPH Collis, Head of marketing

"Pendula is simply amazing: easy, highly customisable, and ready to connect to external platforms and CRMs. Support is always ready to jump into action quickly when we have any doubts. No issues!"

Leo Di muccio, Salesforce Administrator

“We chose to manage our customer engagement strategy with Pendula because the team weren't afraid to challenge us and our ideas, in order to better achieve our goals.”

Mark Fazio, Co-ceo

How we help

Proven results to deliver value quickly and consistently

430%

improvement to engagement

37%

Average engagement/response rate

27%

Average cross/upsell rate

Pendula in the News

FAQs

What is a customer engagement platform?
How does Pendula’s platform enhance customer engagement?
What industries can benefit from Pendula’s solutions?
How does the Experience Workflow Studio work?
What types of analytics does the Business Intelligence Dashboard provide?

Elevate your customer engagement strategy

With Pendula, customer engagement isn’t just a function — it’s a competitive advantage. Our next-generation platform empowers your business to deliver personalised, dynamic experiences that drive loyalty and growth.



Start your journey with Pendula today. Let’s redefine how you connect with your customers and set a new standard for engagement excellence.

get started
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